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Station Platform Assistant - Station Grade B

This job has expired, and cannot be applied for.

Posted By: Change Recruitment
Address:
- Finlay House
- 10-14 West Nile Street
- Glasgow
Contact: 0141 226 1220
Date Posted: 24th Jul 2008
Salary: £17,967 per annum on completion of all training. £11,962 per annum during training.
Location: Highlands
Reference Code: spa1107fsr
Views Since Posting: 110
Full Description:

Our Client is one of the largest rail franchise in the UK, operating 341 stations and running 2,000 train services across Scotland every day.

With exciting career opportunities available across the country and the focus on extensive staff training to enhance customer service why not apply here to join our team, helping to transform travel for all our customers.

Role & Requirements

You will be part of a team at the station providing assistance to customers joining and leaving trains and particularly looking out for customers with special needs. You must ensure that trains leave the station safely and punctually, by carrying out train dispatch duties. As part of our service quality regime you may also be responsible for the maintenance and presentation of the station environment including station, domestic and office cleaning (this may also involve snow and ice clearing from platforms and footbridges in the winter months). You must also ensure that all areas of the station are hazard free by carrying out security, health and safety and environmental checks.

It' s essential that you have previous front line customer service experience involving maintenance and cleaning. Ideally you will be used to working with health and safety at work procedures and COSHH regulations. You must be customer focused with good communication skills and be able to demonstrate initiative and work well with minimum supervision. Ideally you should stay locally or be able to drive.

Medical Fitness

Due to the nature of the post and rail industry safety requirements there are certain medical & fitness standards that you would require to meet. If you are in doubt or have any condition(s) that may affect this please refer to the attached information sheet or if necessary refer to your doctor for advice.

Hours of work

An average of 35 hours per week Monday to Saturday over period of roster, includes shift and weekend working. May include occasional Sunday working. Early starts and late finishes are involved so you must be able to get to and from work.

Reference Salary & Benefits

£17,967 per annum on completion of all training. £11,962 per annum during training. Benefits include free and reduced rate rail travel, full uniform and membership of a contributory pension scheme.

Change Recruitment Group operates as a Recruitment Agency in providing permanent or contract job-seeking services and as a Recruitment Business in providing temporary job-seeking services.